Policies

• Medical Policies
• Payment Policies
• Appointment Policies
• Your Privacy as a Website Visitor
• Your Privacy as a Guest or Patient

Services

If you have concerns about services you received, we want to know about it. Your continual feedback is critical to improving our services. In most cases we are able to address any problems you encounter. Let us know what happened and how you feel, and we will work with you to make it right! Our service providers would much rather hear your concerns than have you go unsatisfied with your service.

Health & safety

• Why we never use spa chair foot baths
• Why we don’t do acrylic or artificial nails
• Why only licensed physicians perform our laser treatments
• About the health and safety of facial treatments
• About the health and safety of hand and foot treatments
• About the health and safety of waxing treatments

Gratuities

Gratuity for the nail service industry is customarily 18% and is at your discretion.

Spa environment

To foster a tranquil spa experience, we ask that cell phones not be used in the spa at any time. However, you are welcome to accept or place cell phone calls outside. Inside the spa, we also ask that you speak with your “indoor voice.”

Children and pets

Children under the age 5 are not allowed in the spa, and children under the age of 18 must be accompanied by an adult. We love pets, but out of respect for all our guests we do not allow pets in the spa.